Order Cancellation

Cancellation eligibility depends on whether preparation has started and on the ordering channel used. Contact the outlet as quickly as possible after placing an order.

Incorrect or Missing Items

If an item is incorrect, missing or materially different from the confirmed order, contact us promptly with the order details and reasonable supporting information.

Refund Method

Where a refund is approved, it will normally be processed to the original payment method or through the ordering platform used. Processing time may depend on the bank, payment provider or delivery platform.

Third-Party Platforms

Orders placed through third-party delivery platforms are also subject to that platform’s cancellation and refund process.

Franchise Payments

Franchise application, franchise fee, security deposit and related payments are governed by the signed franchise documents and should not be assumed refundable unless expressly stated in writing.

Contact

For order-related concerns, call +91 80063 51582 or email support@albaikcafe.com.

Last updated: 14 August 2026